TrailSplits Privacy Policy
Effective Date: December 15, 2025
TrailSplits ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the TrailSplits apps and services (including the website and route planner).
1. Data types collected
TrailSplits collects data needed to provide activity tracking, route planning, and sharing. The exact data depends on what you use (mobile tracking vs. web route planning).
| Data category | Examples in TrailSplits | Purpose | Shared? |
|---|---|---|---|
| Location | GPS coordinates, route paths, elevation | Core activity tracking, navigation, route analysis, and route preview | Not shared without user action |
| Personal info | Email address (if account created), display name | Account creation, login, and community features | Not sold; only shared if you post publicly |
| Health & fitness | Distance, pace, calories, heart rate (if connected device) | Fitness tracking and performance insights | Not shared without consent |
| App activity | Session logs, crash reports | Reliability, debugging, and analytics | Aggregated/anonymized only (where used) |
| Device & other IDs | Device type, OS version, browser info | Compatibility and performance optimization | Not shared |
| Photos & media (optional) | Profile picture, shared activity images | Community features | Only shared if you post publicly |
2. How we use data
- Core features: Provide activity tracking, navigation, route planning, and performance metrics.
- Quality: Improve reliability, fix bugs, and optimize performance.
- Community: Enable optional features like sharing, leaderboards, and challenges.
- Compliance: Meet legal obligations and app store requirements.
3. Data sharing
- No sale of data: We do not sell your data.
- User-directed sharing: Data is shared only when you explicitly choose to share routes, activities, or posts publicly.
- Legal requirements: We may disclose information if required by law or to protect rights and safety.
- Anonymized analytics: We use first-party, cookie-free analytics to understand aggregate website usage, such as page views, landing-page clicks, planner route calculations, and GPX exports. We do not store raw IP addresses, full URLs with query strings, or user agents for this analytics data.
4. Data storage and security
- Storage location depends on features: Some data may be stored locally on your device/browser, and some data may be stored on our servers (for example, when you create an account and choose to sync or publish routes).
- Protection: We use industry-standard safeguards designed to protect your information.
- Control: You can delete activities or your account (where available) or request help deleting data by contacting support.
5. Your choices
- Permissions: On mobile, you can manage location and notification permissions in your device settings. On the web, you can control location permission in your browser settings.
- Data management: Delete activities or your account within the app (where available) or via support.
- Privacy mode: Use TrailSplits without community features to keep your data private.
6. Children's privacy
TrailSplits is not directed to children under 13, and we do not knowingly collect personal information from children.
7. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted within the app and on our website. If changes materially affect your rights, we will provide additional notice.
8. Contact us
If you have questions or concerns, contact us at:
- Email: [email protected]
- Privacy: [email protected]
- Website: https://trailsplits.com/